This is fixed and comments are working again! Note: live chat, messages and other sharing features were also experiencing the same issue and it's now resolved across all services. Appreciate everyone's patience!https://twitter.com/TeamYouTube/status/1011727158929121280 …
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Replying to @TeamYouTube
Just found this...have not been able to see any Comments in about 2 months.Using Chrome, Windows 10. Have tried anything I could find online they suggested. HELP,Please!
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Replying to @wparavas
Thanks for letting us know, we're looking into it!
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Replying to @TeamYouTube
Sorry, They are all gone again.
Not sure what is happening...anything I can try to fix it???1 reply 0 retweets 0 likes -
Replying to @wparavas
Hmm, what device are you using? Also, does this happen across devices? Let us know and we'll take a look.
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Replying to @wparavas
Thanks for the info. Could you share the video URL's so that we can check and confirm from our end? In the meantime, you can try clearing the browser's cache & cookies to see if that fixes the issue. Here's how: https://goo.gl/e2dYZt . Keep us posted.
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Replying to @TeamYouTube
Cleared everything. Still nothing. Some ex's. https://www.youtube.com/watch?v=FraZIaR-f2U&ab_channel=SimplyIntertwined …; https://www.youtube.com/watch?v=qfXgmh1ZxY0&ab_channel=ILoveMyKids …; https://www.youtube.com/watch?v=IHKXaxY4Lro&ab_channel=BellProductions … Thank you!!
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Replying to @wparavas
We just checked it from our end and it looks fine to us! Also, can you file a feedback report with these steps: https://goo.gl/WdI0BK ? We review all the feedback sent to us, but YouTube doesn't necessarily respond to every single one. This will help us prioritize the request.
1 reply 0 retweets 0 likes
Did that, but will do it again. Thank you for checking and all your help!
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