wpSaaS

@wpSaaS

WordPress Support as a Service. Right-sourced, tier one technical support for WordPress plugin owners.

wpsaas.net
Joined March 2016
4 Photos and videos Photos and videos

Tweets

You blocked @wpSaaS

Are you sure you want to view these Tweets? Viewing Tweets won't unblock @wpSaaS

  1. Oct 5

    Congrats ! We are happy to have been a part of the journey!

    Big news for WP Simple Pay!
    2 likes
    Undo
  2. Sep 18

    Notice is now appearing in the dashboard.

    Undo
  3. Sep 7

    Our founder was interviewed on the Productized Podcast with Brian Casel where we discussed Customer Support for .

    1 retweet 1 like
    Undo
  4. Retweeted
    Sep 6

    And any app that is used to create/edit/publish anything of any kind WILL eventually be used by a team, whether you actively enable that or not. Password sharing is bad, don't encourage people to have to do that on your app.

    2 replies 8 retweets 62 likes
    Show this thread
    Show this thread
    Undo
  5. Retweeted
    Aug 29

    "Diversity and inclusion are difficult to discuss because lots of emotions are involved any time you’re talking about identities, power and privilege." 👉

    4 retweets 3 likes
    Undo
  6. Retweeted
    May 30

    15/ A $9/mo customer is an entirely different customer than a $99/mo customer. All price points are not create equal. Low-ARPU customers are not only the most price-conscious, they’re almost universally the neediest. Support costs alone can run you in to the ground.

    9 replies 59 retweets 332 likes
    Show this thread
    Show this thread
    Undo
  7. Retweeted
    Aug 28

    I sent out a tweet that got over 750 RTs, so I figured I should write a post: "The Real Cost of That Easy-to-Build Feature”

    1 reply 12 retweets 23 likes
    Undo
  8. Retweeted
    Aug 24

    Customer service isn’t a money pit. Customer service investment directly results in increased revenue for enterprises. Great service creates great reviews which bring in those seeking out better service.

    2 retweets 2 likes
    Undo
  9. Aug 24

    Amazing real talk - no fluff - presentation by founder of on the Business of WordPress plugins. Quality components, Outsourcing benefits and mananagent. It's all there.

    1 retweet 2 likes
    Undo
  10. Aug 22

    Simply updating your plugin resolves a significant number of issues. Before reaching out to support for help, update WordPress. your plugin or theme. You may save yourself some time.

    1 retweet 1 like
    Undo
  11. Retweeted
    Aug 13

    3 things to consider before using Subscriptions for your SaaS via

    7 retweets 7 likes
    Undo
  12. Retweeted
    Aug 4

    Whether it is data mining, working on e-commerce sites or web based data entry using cloud-based applications, PBS is your online data entry company with the skill sets to get the job done.

    4 retweets 4 likes
    Undo
  13. Aug 7

    Pro Tip - Customers frequently have no idea what email address they are using for online services. Before you conclude that your fulfillment systems are at fault - ask the customer. Are there any integrations for this?

    1 reply
    Undo
  14. Aug 6

    We had a blast on with and talking support!!!

    Episode 11 – Streamlining Product Support with Kyle Brown
    2 retweets 1 like
    Undo
  15. Jul 16

    If it's not one of these, then it is not a Stock

    Undo
  16. Jul 6

    75% of the questions that we see are identical no matter the product. Can't stress the importance of Tagging and search -

    1 retweet 2 likes
    Undo
  17. Jul 5

    Pro tip - If you have three plugins installed for the same purpose. E.g. events - you may run into some issues with conflicts. Only run one plugin at a time for a specific purpose.

    1 like
    Undo
  18. Retweeted
    Jul 1

    Scarce resources and collaboration can create better than expected results. and on talk about How To Maximize Scarce Resources

    4 retweets 3 likes
    Undo
  19. May 28

    and for

    2 retweets 4 likes
    Undo
  20. May 28

    2 retweets 3 likes
    Undo

@wpSaaS hasn't Tweeted yet.

Loading seems to be taking a while.

Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

    You may also like

    ·