Wow thank you , had an issue yesterday , emailed and it's been resolved and I've been informed already! Hows that for customer service! #CustomerService #CustomerExperience
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Wowcher Support
@Wowcher_Support
All round support for . Ask a question, get help, or say hi! Available here Mon-Fri, 8am-4:30pm. Please DM us with your order info for assistance.
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Booked a mystery holiday on wowcher for £99 expecting somewhere pure standard like salou and theyre just off the phone telling us we’re going to DUBAI :))) Hahahaha wtf Dubai for £99
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SOCCER AID REDEMPTION ISSUE: We are currently aware of an issue affecting the redemption of Soccer Aid vouchers and our team are working to resolve this. Please attempt redemption again in 24 hours. We apologise for any inconvenience caused.
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We are now closed until Wednesday 27th December. We hope you all have a Merry Christmas.
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"You're brows are on FLEEK!" Save an extra 10% off selected beauty deals with code FLEEK10! ENDS MIDNIGHT TOMORROW!
bit.ly/2hxEVf4
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We are currently aware of an issue affecting our redemption page. We expect this to be resolved within the next 2-3 hours.
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@Macca_Vixen Hi, could you DM your order details, and we’ll look in to this for you, thanks!
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We are currently experiencing issues with our redemption page. We expect this to resolved within 24 hrs. We apologise for the inconvenience.
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@steph_bjohnson We have sent the merchant an email requesting them to update you on your order. Allow up to 72 hrs for an update. Thanks.
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REDEMPTION ISSUE UPDATE: This has been resolved and vouchers can now be redeemed.
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REDEMPTION ISSUE UPDATE: This will be resolved within the next 24 hours. We apologise for any inconvenience caused.
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We're currently experiencing some technical issues on our redemption page. We're working hard to get this fixed as soon as possible :)
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@JamesKi42678477Hi. Please DM your email address and we can look into this for you.
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That's all folks. We will be back again on Monday bright and early. Have a good weekend :)
I can assure you the merchant has been paid and we are waiting on confirmation that they will be honouring your booking@sianiej6 .
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HI @sianiej6 as you are aware we are already looking into this for you. We will be in touch with more information shortly.
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Hi @alex_colebrook_ The merchant has asked that you allow until Monday for this to arrive. It has been sent so is likely held up in transit
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You may be experiencing some technical issues on our website, but don;t worry, our tech guys are working hard to fix this! :)
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We're here to help, Monday-Friday, 8:00am-4:30pm. Please include your order number when contacting us.
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@leahXsimoneXYou I cannot arrange a callback, but you can call us on 0203 699 5024 between 08:00-17:30 Monday to Friday.
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That's all for today! We'll be back tomorrow morning at 8:00am.
Good morning. We're here to provide assistance until 16:30pm.
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That's all for today. We'll be back in the morning at 8:00am. Have a good evening :)
Good morning! We're here to help until 16:30pm.
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Monday is over! We'll be back in the morning to assist you with your queries. Have a good evening :)
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Good morning! We hope you had a good weekend. We're here to help until 16:30pm.
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Another week down! We'll be back on Monday at 8:00am. We hope you all have a great weekend.
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Happy Friday everybody, we're almost at the weekend! We'll be here until 16:30pm to assist with any queries you have.
We're signing off now. If you require assistance, please leave us a message and we'll get back to you in the morning. Thanks!
Morning all! We're here to help, please let us know if you require assistance.
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That's all we have time for today. We'll be back tomorrow morning at 8:00am to resolve any unresolved queries. Have a good evening!
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Hi there! We're here to help until 16:30pm.
That's all for today, folks! We'll be back Monday at 8am :)
We'll be back in the morning at 8:00am. Have a good evening!
Good morning! We'll be here until 16:30pm to assist with your queries.
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You might experience some technical difficulties with our website. Don't worry, we're working to fix this! ;)
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