Thanks for reaching out, our online chat support is only available for YPP members. Mind sharing a screenshot of the error message that you're getting when you contact support? You can share your questions here and we'll point you in the right direction. Keep us posted!
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Replying to @wooden_head
Mind sharing more info about your channel's issue? We can probably get this resolved for you without having to DM, so share screenshots whenever available. Keep us posted!
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