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Hi there, changing the name due to marriage is possible and the fastest way to do it is through our Call Centre. Please try to contact our colleagues by putting the country code before of the number or with "00" before the country code.

wizzair.com

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2:30 PM · Jul 2, 2018Hootsuite

Maria Rehakova

@mariajazzflute

Aug 23, 2019

Replying to

@wizzair

and

@karinasvalbe

Hi, I did this and was told I need to send an email with my new ID and marriage certificate and then call back. I found this quite annoying as I waited on hold for 5 mins so already spent around £8 pounds on the phone call. Would be amazing if there was some guidance on your web!

Kristina

@cherryandvanill

May 22, 2020

Hi Maria, can you please advise what’s their email address?

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Hi, I just called your company to get an advise on how to change my surname due to marriage on my account. I spoke to someone who robotically kept repeating the same answer. Did not listen to what I was asking properly. When I asked to be put through to someone else or the

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Supervisor he refused. I asked for his name and he refused and said he gave me his name at the start of the conversation. After insisting he told me his name was ‘kevin’. I’m shocked at how the call was handled. I’m also a travel agent and fly regularly with wizz air. This is not

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A service I expect from such a large company. I only had brilliant service from you in the past. What has changed? You need to put your staff through new trainings if you want to sustain your place on already competitive market. Not a happy customer!

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I would also like to know the email address. I have to do the same and change my name in Wizz air account after marriage and I havn’t found any information about that.

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I am trying to call for 5 days now and it always says :this call is not allowed". I've tried all possible options with country code, without with 00, with +, etc. I need to change my name due to marriage and my flight is in a week...