Best of Made Manifest's 2021:
💕 10 consulting projects with 4 returning and 6 new client orgs
💰 donated 1% of total revenue to environmental non profits
📝 9 editions of Ask a Service Designer newsletter
Read our full year in review here: made-manifest.com/post/2021-year
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Linn
@wittster
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made-manifest.comJoined May 2011
Linn’s Tweets
ok, so I love but find this email copy kind of careless, money sitting in a saving account with a 1.5% rate is actively loosing money in a ~8% inflation environment. So no, not really helping me reach my goals faster.
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Have u ever:
👯 had same participant on 2 separate research studies
🤔 realized participant doesn't have experience with the service
❌ stripped out criteria because recruit is too hard to fill?
Sign up for next newsletter on research recruiting: eepurl.com/dMxQiU
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Three stages of career development are: I want to be in the meeting, I want to run the meeting, I want to avoid meetings.
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Building a workshop teaching you how to find better #useresearch participants for your projects, without needing to pay a professional recruiter.
Tell me what you want to know here:
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Would love your input here and feedback 🙏💖
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Thinking of putting together a workshop on how we find user research participants at Made Manifest, covering our exact process, lessons learned etc when managing our own recruits for #servicedesign #userresearch work. Would this be of interest to folks?
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Curious to know your no. 1 struggle with synthesizing design research? Especially when it comes to #servicedesign work.
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Are there any telephone call centres that aren't currently experiencing a very high volume of calls?
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Read this whole thing. Because there are levels to our next phase.
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Pro-lifers don't like complexity. At 17 weeks my placenta detached and he was much too small. I thought I felt my baby's frantic attempts to breathe. My OBGYN advised me to terminate the pregnancy, there wasn't much time. But I couldn't.
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This is today and very worth your time!
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Wish you knew more about Indigenous inclusion at work? Join us for a free virtual workshop on June 21 with @BrightPlusEarly team member (and member of the Métis Nation of Ontario) @stephhbergman. Secure your spot here: eventbrite.ca/e/early-sessio
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In our most recent blog for , I wrote about three common workplace biases that impact the experiences and career trajectory of #WOC. Have a read here: thousandone.org/our-blog/workp #workplacesafety #bias #tokenism
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I periodically offer mutual aid and support through the work Brenda is doing. Retweeting in case it might be something people in my network are interested in contributing to. It's a way of direct giving to folks who are being failed by our systems and society.
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E M E R G E N C Y
Single pregnant woman has NO FOOD
I have pickles and 3 eggs some ketchup
PLEASE HELP HER!l 
Also has had her phone and internet disconnected $520
DM me and I will connect you directly with her or PayPal/etransfer
mrsbpotter@hotmail.com1
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⭐️ Four reasons #servicedesign project fail from
⭐️ Three great job openings in Toronto
⭐️ Contribute to the global service design career track survey
It's a packed Ask a Service Designer newsletter coming up. Don't miss it: eepurl.com/dMxQiU
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Really informative and helpful on how we can consider our Muslim colleagues during Ramadan!
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#Ramadan is just around the corner!
How can workplaces accommodate their Muslim colleagues so that they feel supported, respected, and seen?
Check it out: thousandone.org/our-blog/accom
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Please work with me! I am so nice!
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We're seeking a Senior Visual Designer w
* a thoughtful + skillful approach to design
* demonstrated experience + passion for system-based design
* a versatile + inquisitive nature
* a collaborative spirit!
bit.ly/3DjmdRQ #UXDesignJobs #DesignJobs #DigitalDesigner
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Excited for the next edition of Ask a Service Designer where is going to share the four things her least successful #servicedesign projects have in common... sign up: eepurl.com/dMxQiU
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So many companies want to innovate on #servicedesign but don't have the basics down. Do you have a clear, detailed sense of your current journey? Do you listen to your customers? Do you follow up? Are points of contact and handoffs clear? Can customers easily get support..?
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Really looking forward to speaking at #Blend2022 and sharing tactical examples of making the #servicedesign process more inclusive and accessible.
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Join us for Designing with Diversity as part of #blend2022 on March 12 & 13. Ben Kim and @wittster will discuss their story of focusing on retail #accessibility within the TELUS Service Design team. Register today: bit.ly/3IAPM3c
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In tomorrow's newsletter, shares some practical tips on self awareness for #servicedesigners.
(Tbh, it feels somehow both a futile & fitting topic in the context of the Russia-Ukraine war, but if it might be of interest, you can sign up: eepurl.com/dMxQiU)
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A lot of 'human centered designers' don't spend enough time reflecting on which humans their design centers.
#hcd #design #DesignThinking
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