Wise.io
@wiseio
Wise.io delivers better customer experience with #MachineLearning, allowing companies to scale customer facing ops while increasing the level of customer care.
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Excited to announce that Wise.io has received the 2016 CUSTOMER Magazine Product of the Year Award! http://www.wise.io/news/wise.io-receives-2016-customer-magazine-product-of-the-year-award …
@tmcnet2:30 PM - 21 Jan 2016 · Details4 retweets 8 likes
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Looking for a summer engineering internship? Apply to Wise.io and work with an amazing team http://www.wise.io/jobs pic.twitter.com/P75JBXQjUF
3:59 PM - 11 Apr 2016 · Details2 retweets 0 likes -
"Cache Ugly Reporting Queries With Materialized Views and
#Docker" http://www.wise.io/tech/cache-ugly-reporting-queries-with-materialized-views-and-docker …@postgresql@dockerpic.twitter.com/5GAKzBT66j
11:01 AM - 11 Apr 2016 · Details3 retweets 3 likes -
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Say it right with automated response tools you can trust. A lesson from American Airlines: http://hubs.ly/H02DWwv0
#machinelearning#CX11:16 AM - 11 Apr 2016 · Details1 retweet 0 likes
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Cache Ugly Reporting Queries With Materialized Views and
#Docker http://hubs.ly/H02F0Rw0 by@profjsbpic.twitter.com/919RYMFF8y
10:57 AM - 11 Apr 2016 · Details0 retweets 0 likes -
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9 easy tips to make every support interaction awesome! Small things that make all the difference http://hubs.ly/H02B5sP0 via
@Groove1:56 PM - 8 Apr 2016 · Details0 retweets 0 likes
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The best application of
#AI in the support world is as a tool to enhance your support team: http://hubs.ly/H02wMF50 pic.twitter.com/DqjT7Qqw7J
11:12 AM - 8 Apr 2016 · Details0 retweets 0 likes -
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It’s critical to add human decision making into the
#AI feedback loop to act as a circuit breaker.#machinelearninghttp://hubs.ly/H02wMHq011:14 AM - 7 Apr 2016 · Details1 retweet 0 likes
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Say it Right: Automated Response Tools You Can Trusthttp://hubs.ly/H02Cl7F0
8:17 AM - 7 Apr 2016 · Details0 retweets 0 likes
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When the application of AI in a customer-facing environment goes haywire.
#machinelearning#CX#customerservicehttp://hubs.ly/H02wMz802:02 PM - 6 Apr 2016 · Details0 retweets 0 likes
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What distinguishes good
#AI &#ML companies from the rest is the ability to extract valuable insights & act on them http://hubs.ly/H02zmkq00 retweets 0 likes -
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Things with
#Microsoft Tay went haywire, and you don’t want that to happen to your brand.#machinelearning#CXhttp://hubs.ly/H02wM7M01:56 PM - 5 Apr 2016 · Details0 retweets 1 like
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Human beings will always demonstrate superior best judgement compared to an automated system.
#H2H#machinelearninghttp://hubs.ly/H02wM6V01:55 PM - 4 Apr 2016 · Details2 retweets 2 likes
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Effortless the new delight: Reducing the amount of effort customers must make to resolve issues increases happiness http://hubs.ly/H02yDVK0
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"Companies that sell AI-based products to enterprises...[including] customer support company Wise.io."
@amitkarp http://venturebeat.com/2016/04/02/deep-learning-will-be-huge-and-heres-who-will-dominate-it/ …0 retweets 2 likes -
Startups are transforming how we perceive AI, helping people & businesses evolve through augmenting the way we work http://hubs.ly/H02xVwB0
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#Microsoft provided an excellent example of why you shouldn’t let an automated chatbot handle customer interactionshttp://hubs.ly/H02wGgx011:14 AM - 1 Apr 2016 · Details4 retweets 2 likes
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Often times, strong support teams rely on remote workers: Tips on onboarding from a distance & maintaining culturehttp://hubs.ly/H02vW7p0
1:54 PM - 31 Mar 2016 · Details0 retweets 0 likes
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Wise.io followed Dr:Asem # صانع قرار, Edison J, -A and 116 others
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Ensuring you’ve got your customer's back, no matter where they are in the process, goes a long way towards retentionhttp://hubs.ly/H02wVZX0
8:12 AM - 31 Mar 2016 · Details0 retweets 0 likes
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One size doesn’t fit all: Give your [agents] the ability to [adapt] depending on who they're talking to -L Seka, GM http://hubs.ly/H02wVw_0
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Wise.io
Joshua Bloom