Count Franken
To everyone who thinks the Mac App Store makes installing updates quick and easy: http://quicken.intuit.com/support/help/updating-quicken-mac-2015-purchased-from-mac-app-store/GEN87349.html …
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@chockenberry But isn't this Intuit's issue because they're now bypassing the App Store?
Rosyna Keller
Wil Shipley@rosyna @chockenberry The point is you can’t add paid upgrades if you’re in the App Store, so Intuit had to leave or go bankrupt.
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@wilshipley@chockenberry I don't see why that's a reason to stop putting updates on MAS for 2015. - View other replies
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@rosyna@chockenberry Because they can’t offer paid upgrades to those people, so they might as well pull them off that build train?
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@wilshipley@rosyna@chockenberry True, but isn’t the problem that they removed Quicken 2015 from store but still want to update it? -
@RealMrPippy@rosyna@chockenberry I’d argue they wouldn’t have removed Quicken 2015 if there were a reasonable upgrade path.
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@wilshipley@rosyna@chockenberry So we made a tool to let App Store customers upgrade to direct sales build, which we can update. - View other replies
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@QuickenChrisC@wilshipley@rosyna At one point we did update for discontinued version by changing availability date and leaving it on sale. - View other replies
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@chockenberry@wilshipley@rosyna Interesting! I know that used to work, but wasn't sure if it still does. Think I read that it doesn't... -
@QuickenChrisC@wilshipley@rosyna Yeah, it’s terrible that Apple hasn’t provided an official way to support discontinued products.
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@wilshipley@rosyna@chockenberry 14 steps to convert was due to my verbosity. Summary: download tool, click button. :) -
@wilshipley@rosyna@chockenberry But still need to support Quicken 2015 customers. No way to do it via App Store if app isn't for sale. -
@wilshipley@rosyna@chockenberry Quicken didn't leave the App Store. Quicken 2015 was removed for sale due to Quicken 2016 release. -
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@wilshipley@rosyna@chockenberry As far as I know, you can still get security updates and paid-upgrades via iap. -
@wilshipley@rosyna@chockenberry I get them all the time on iOS and occasionally on MAS. - View other replies
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@wilshipley@rosyna@chockenberry Do agree tho that a more traditional approach to Upgrades would probably be better..
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Brendan Shanks
Chris Campbell
DMan
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