Hey @TeamYouTube I have uploaded a specific video that barely loads on any of the viewers' devices. It's a 1080p60 video and the viewers who have told me about the issue are on the latest Android app version (Apr 19, 2019). Please fix this, i'm loosing my views!!
It seems like it's only a problem on Android. The video plays for about 10 seconds and then stops and starts to load forever. After about 3 minutes of loading, there's a "connection timeout" error message with a playback ID.
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Thanks for trying those steps. Please send a feedback report directly from YouTube with these steps: https://yt.be/help/MeHh . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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