@TeamYouTube when i go fullscreen mode on a video the video turns black in 2 minutes with only audio, do you guys know whats happening or what
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Replying to @wifirouter26
We'd like to help. What device are you using? Also, does this happens across devices? Keep us posted.
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Replying to @TeamYouTube
I have a Samsung Galaxy J3 emerge and no it only happens on my phone and its been happening since the day after i bought it
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Replying to @wifirouter26
Just to confirm, have you tried uninstalling the app updates, restarting your device and reinstalling the updates? Keep us posted.
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Replying to @wifirouter26
Oh ok. Try that and let us know if it fixes the issue. Keep us posted.
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Replying to @wifirouter26
Appreciate the info. Please send a feedback report directly from YouTube with these steps for us to work on it: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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