Hi @TeamYouTube I'm having a strugg with my work account - basically there's a super old business account we can't get into and control with very outdated information - advice?
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Replying to @whtkatiedidnxt
To check, have you tried these steps to regain access to the account: https://yt.be/help/nr5L ? We suggest trying this from a known device/browser that was used to access the account. More tips here: https://yt.be/help/KyrL Keep us posted!
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Replying to @TeamYouTube
Looked all through the help centre suggestions, problem is that it hasn't been active for 6 years and the person with any info about log in addresses and back up numbers is long gone!
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Replying to @whtkatiedidnxt
Sorry to hear that. Mind following us, so we can share next steps over DM? Let us know once you’ve
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Replying to @whtkatiedidnxt
Thank you for following us. We’re sending you a DM with next steps, look out for that.
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Still waiting for a response to my DM
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