I answered this question directly (part of the panel) there’s a blog post here and happy to answer your questions: https://emergencylocate.co.uk/w3w/w3w_aml_blog.html …
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Replying to @ScotAmbSOM_Nick @NateDaniels and
Your blog post is sensible Nick. The media & social media hype around W3W needs a more measured response. Too many are jumping on the W3W bandwagon without understanding it. Imagine a caller delaying a call to 999 to download and look up W3W first because they’ve seen the tweets
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Replying to @rs_fullerton @ScotAmbSOM_Nick and
The US case is a little more extreme. RapidSOS has offered to provide a web based map showing ELS (basically AML) location at zero cost to agencies, so they have access to high quality data with or without CAD modification. To add to Ross's concern...
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Replying to @NateDaniels @rs_fullerton and
In addition to avoidable delay of citizen downloading and using app, W3W has serious soundex issues where words like cold and gold could further delay location verification.
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Replying to @NateDaniels @ScotAmbSOM_Nick and
Good point Nate. I hadn’t thought of that. I shared some concerns from
@edent last week that are also worth a read2 replies 0 retweets 2 likes -
Replying to @rs_fullerton @NateDaniels and
Available in 37 languages, but the same square uses three different works in each language, not a translation, so each grid square appears to have 37 ‘different’ w3w addresses....confused ?? ...me too
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Replying to @srballam @rs_fullerton and
I’m sure someone from the
@what3words team will be along shortly to shed some light on the situation!@geordie_palmer1 reply 0 retweets 0 likes -
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Replying to @srballam @ScotAmbSOM_Nick and
Each 3m square has been addressed in 37 languages. Similar sounding words are placed far apart making errors obvious. http://w3w.co works without app download. Some use what3words to turn the GPS coordinates they get from AML to words making onward communication easier.
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Replying to @what3words @srballam and
I agree that error is obvious. But with soundex issues you need to know which word is wrong. 9-1-1/1-1-2 emergency response is all about seconds. Our systems are specifically designed to handle words that sound similar. Can see call takers getting frustrated..
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Rather than individual words our system looks at the three and suggests a more appropriate combination based on a number of factors including misspelling & proximity. Agree that seconds count. Here is the system in use |https://vimeo.com/357824011
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Replying to @what3words @srballam and
Let me be more specific. If someone with a heavy accent used ///gold.vase.long, how long would it take for the call taker to figure out they didn't say ///cold.face.wrong...or any of the crazy combinations including your plurals like faces and vases...
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Replying to @NateDaniels @srballam and
Heavy accents affect any form of location communication. Error detection works in <1s. Combined with expert call handlers it is efficient. We can continue to debate but we are just pleased the system is being embraced by UK emergency services & used to save lives right now.
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