It can be hard to communicate where you are during an #emergency. In this real life 999 call, hear how the operator takes the caller through the process of finding their 3 word address, giving a precise location to share with the dispatch team. #AlwaysKnowWherepic.twitter.com/14s7t5uivj
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Replying to @what3words
@agwalker01 This is pretty interesting. Have dispatch ever used this?1 reply 0 retweets 0 likes -
Replying to @michaelcleland @what3words
Looks very interesting Michael. Our
@ESTA000 colleagues can confirm but don't believe so in Victoria1 reply 0 retweets 1 like -
Replying to @agwalker01 @michaelcleland
Hi Michael, thanks for your message. In Victoria we encourage the use of the Emergency+ app, which is a free app that uses a GPS function built into smartphones to help a triple zero caller provide critical location details. Tania - ESTA.
2 replies 0 retweets 2 likes -
Replying to @ESTA000 @agwalker01
The Emergency app is good, but no one is going to install that in an emergency (and it's had 100k installs yet there's 20 million in Australia). Your should consider
@what3words Do some usability testing yourselves. Send an SMS with the link https://map.what3words.com/ click the ...2 replies 0 retweets 1 like
Having the app on your mobile is ideal but if you don’t, there’s no need to download it in an emergency. Call handlers of some forces in the UK can send the caller a text with a link to http://map.what3words.com , they can then easily share their exact location with the handler.
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And that's the genius and ease of use of it
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