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  1. 11 Apr 2018

    Monitoring: A fix has been implemented and we are monitoring the results.

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  2. 11 Apr 2018

    Investigating: We’re investigating reports of connectivity errors for some indices in the Virginia region.

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  3. 2 Aug 2017

    Resolved: This incident has been resolved.

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  4. 2 Aug 2017

    Monitoring: We're detecting a network connectivity event affecting a single Availability Zone in our AWS Virgin...

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  5. 15 Mar 2017

    Postmortem: Our first observations showed AWS CloudWatch reporting higher than normal 5xx errors on our main re...

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  6. 15 Mar 2017

    Resolved: We have identified the source of the network bottleneck and addressed it. We will be conducting a RCA...

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  7. 15 Mar 2017

    Investigating: Looking into reports of latency for some indices in US-East.

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  8. 28 Feb 2017

    Monitoring: Servers are unaffected by AWS S3 Outage, but backups are suspended for the duration.

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  9. 20 Feb 2017

    Completed: We're all shiny and new! We expect a handful of minor polish issues that the team will continue to w...

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  10. 20 Feb 2017

    Verifying: Our fresh new look is up! Validation continues as we make sure all systems are hooked up and talking...

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  11. 20 Feb 2017

    In Progress: Websolr homepage, account and index management is temporarily offline while we perform database up...

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  12. 20 Feb 2017

    Scheduled (2/20/17 7:00PM UTC): Websolr is getting some long-overdue upgrades! Today we're excited to be shipp...

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  13. 17 Feb 2017

    Completed: After a morning of thorough hands-on testing and rollout validation, we've found a small handful of ...

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  14. 17 Feb 2017

    In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

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  15. 16 Feb 2017

    Scheduled (2/17/17 2:00PM UTC): Websolr is getting some long-overdue upgrades! On Friday, we're shipping sever...

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  16. 13 Feb 2017

    Postmortem: Recently the Websolr team has been making improvements to our routing and load balancing systems. T...

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  17. 13 Feb 2017

    Resolved: This incident has been resolved.

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  18. 13 Feb 2017

    Investigating: We are currently investigating this issue.

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  19. 9 Feb 2017

    Resolved: The provisioning is complete, and all affected users can now reindex their data.

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  20. 9 Feb 2017

    Investigating: We have identified a hardware failure impacting several unreplicated Cobalt slices running in ou...

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