@websolr Are you guys still replying to customers who are facing problems or is that too professional? Waiting at 3AM in India for a reply.
@PaloAltoCorp Migrating our focus to a more visible medium allows us to address the most common issues more easily than responding 1-on-1
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@websolr But then dont ask us to open a support ticket! Anyways, lets chat about communication once you guys are settled in a couple of daysThanks. Twitter will use this to make your timeline better. UndoUndo
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