Whenever I read the replies on my popular tweets about Amazon, I realize that people have largely forgotten just how godawful online retail/delivery used to be. Maybe it's not fair to give Amazon *all* the credit, but it did force everybody else to raise their game substantially
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Agreed that Amazon got to #1 by being simply better. Now, though, some believe they are retaining #1 with the help of (not exclusively due to) anticompetitive practices. Whether or not it's true, that's the argument against Amazon. Not, "it's a bad/useless service."
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Well, therein lies the rub. A popular narrative now is that no company could *possibly* dominate unless by anti-competitive practices, and that standard business practices suddenly fall into that basket as soon as a company cones out too far ahead.
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