Whenever I read the replies on my popular tweets about Amazon, I realize that people have largely forgotten just how godawful online retail/delivery used to be. Maybe it's not fair to give Amazon *all* the credit, but it did force everybody else to raise their game substantially
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I don’t think anyone is saying that Amazon isn’t a super convenient service and remarkable business. It’s dangerous to rely on singular, profit-driven and non-democratic entities for infrastructure-like services. Don’t have to want kerosene lamps to think PG&E is trash either.
It's dangerous to install single failure points. It's not a terrible idea to have a single leader who is leading as a direct result of being competent and reliable.
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It's dangerous to get to a single failure point by removing all of the alternatives, too. This is the mechanic people are concerned about with Amazon. No monopoly arises via incompetence of the monopolist
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It's very feasible to maintain a monopoly while being terrible at what you do if you're *not* terrible at fostering a regulatory environment in which it's functionally illegal to compete with you. That's a real danger. People patronizing businesses that perform great? Not so much
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Yes. I've thought more than once recently, it's terrible bad luck that Trump is president of the USA now, but it's good luck that Bezos is running Amazon.
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