i see the some of the same people complaining about how long their items have been delayed
Whenever I read the replies on my popular tweets about Amazon, I realize that people have largely forgotten just how godawful online retail/delivery used to be. Maybe it's not fair to give Amazon *all* the credit, but it did force everybody else to raise their game substantially
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Which is just... they *do* remember when 5 business days was considered fast delivery, right?
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It's an honest days work.
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Many of the critics are Gen Z, who haven't even lived an adult life where online delivery was shit.
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I don’t think anyone is saying that Amazon isn’t a super convenient service and remarkable business. It’s dangerous to rely on singular, profit-driven and non-democratic entities for infrastructure-like services. Don’t have to want kerosene lamps to think PG&E is trash either.
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It's dangerous to install single failure points. It's not a terrible idea to have a single leader who is leading as a direct result of being competent and reliable.
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They were specifically created and funded to hollow out small business throughout the world. Either by undercutting their competition (starve them), lack of regulation (had been exempt from collecting taxes), and just overall shady operations (stealing ideas/products and co opt)
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The long game is using fungible goods to create an irreplaceable service that contains 'flywheels' powering fountains of cash. Constant focus on 'day one' means that no one there can ever relax.
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Similar example: People seem to have forgotten what taxis were like prior to Uber.
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“online”
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