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I can't remember which podcast I was listening to — @SamHarrisOrg + @paulbloomatyale? — but my favorite point made was that journalists with no entrepreneurial experience underestimate the extent to which all *functional* companies are basically rolling internal clusterfucks
To extend the point a bit, if you ever come across a company or other org that lacks a visceral precariousness (at best) or live alarm (at worst), you've likely stumbled upon either a scam or a zombie-megacorp shambler, a troll-under-bridge biz model stitched to an HR department
Well said. I still remember that one of my first startup culture shock was being totally amazed by how we were still able to deliver a working product out of (what seemed to be) a carefully constructed equilibrium made of brittle sticks that can fall at any moment.
Everything, every occurrence and decision and service and product and stupid spreadsheet, always feels so personal.
Lawyers, regulators, and consultants make this mental error too. Like “you don’t have a written plan/policy for x that you update annually and everyone reads and follows?!?!” Nope, everyone is just focused on getting their stuff done while triaging 250 emails per day.
Completely agree, but keep in mind that the *entire point of journalists * is to deliver a narrative that is impedance-matched to the expectations and Overton window of their readership. Tech journalists in NYTimes have vastly different framing assumptions than eg Venturebeat.
In the case of the NYTimes audience, the assumption is that “companies” are generally well-managed, aligned, coherent. In the case of VB or tech industry rags, the conceit is that tech is good, innovation is good, scale and IPO are good... when in reality all of those are lies
The Molochian principle of maximum entropy in all competing systems of a certain complexity.
I own and operate 3 businesses (from very very small to small to medium), with 60 total employees, and though I consider myself reasonably competent and bright, I’m amazed at how unhinged it all is. Even the tiny business with zero employees is a madhouse.
"rolling internal clustefucks" gives me a visualization of a bunch of tumbleweeds rolling around with stockbrokers yelling out of them
Yea, the only reason any company survives is 'free energy' i.e. there is enough demand for their product that their income is high enough to let them survive despite their inefficiencies.
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