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webdevMason's profile
Mason 🏃‍♂️✂️
Mason 🏃‍♂️✂️
Mason  🏃‍♂️ ✂️
@webdevMason

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Mason  🏃‍♂️ ✂️

@webdevMason

LA → Oakland
calendly.com/masonhartman
Joined July 2015

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    1. Mason  🏃‍♂️ ✂️‏ @webdevMason 19 Jul 2018
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      Mason  🏃‍♂️ ✂️ Retweeted Mason  🏃‍♂️ ✂️

      An addendum to this thread: there are good alternatives to call-out culture, e.g. dynamics built around the principles in @slatestarcodex's comment policy → honesty + social gentleness. Incenting honesty ideally prevents gentle people becoming doormats. http://slatestarcodex.com/comments/ https://twitter.com/webdevMason/status/1019642201494585344 …

      Mason  🏃‍♂️ ✂️ added,

      Mason  🏃‍♂️ ✂️ @webdevMason
      In healthy communities, executing norm-enforcing punishments (e.g. shaming) tends to have diminishing returns. If you don’t do it too much, you do get some social capital, which makes it worth doing when it’s socially uncomfortable.
      Show this thread
      1 reply 4 retweets 34 likes
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    2. Mason  🏃‍♂️ ✂️‏ @webdevMason 19 Jul 2018
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      IMO, one of the worst aspects of call-out culture is that it incents "a thick skin," which often just means broadly deadening your sensitivity to the people around you. Not sure it's even possible to be less sensitive to social attack w/o becoming less sensitive to others' needs.

      3 replies 3 retweets 33 likes
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    3. Mason  🏃‍♂️ ✂️‏ @webdevMason 19 Jul 2018
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      In a culture of honestly + social gentleness, a microaggression — understood more often as a micro-lack-of-understanding — might be dealt with privately, with something like, "That actually didn't feel great for me! I'd really like to talk to you about it..."

      2 replies 0 retweets 19 likes
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    4. Mason  🏃‍♂️ ✂️‏ @webdevMason 19 Jul 2018
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      In a culture of honesty + social gentleness, the assumption is that misunderstanding or lack of familiarity is more likely the cause of social friction than hatred or bigotry, and so social rewards flow more often from information-sharing rather than norm-enforcement.

      3 replies 6 retweets 41 likes
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    5. Kareem Shaya‏ @kareems 19 Jul 2018
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      Replying to @webdevMason

      one of the core values at @WarbyParker is “presume positive intent”, and that IMO was the single biggest factor in creating a really sterling internal culture. That one tweak on how you interpret the world short-circuits almost all conflict.

      4 replies 11 retweets 52 likes
    6. Chris Ball‏ @cjbprime 19 Jul 2018
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      Replying to @kareems @webdevMason

      Huh! I could imagine that backfiring, e.g. "Hey, you just said something pretty racist that hurt me" being responded to with "I'm hurt that you're not presuming positive intent right now". Any tips to avoid that? Maybe.. presume people are trying to presume positive intent? :)

      1 reply 0 retweets 2 likes
      Mason  🏃‍♂️ ✂️‏ @webdevMason 19 Jul 2018
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      Replying to @cjbprime @kareems

      "pretty racist" already works against a good-faith interaction, it's super loaded (and loaded differently for different people!) — better to point out the precise nature of the hurt to avoid miscommunication, while indicating that the whole point of bringing it up is to be closer

      9:42 AM - 19 Jul 2018
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        2. Kareem Shaya‏ @kareems 19 Jul 2018
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          Replying to @webdevMason @cjbprime

          speaking just for myself, the way to handle that is to focus on effects. Mgr: “I’m sure you don’t want [person] to feel [x], so I want to flag that. If you do [abc] instead, it’ll be a lot more effective for you.“ (And of course, concrete evidnce of malice would be a diff convo.)

          1 reply 0 retweets 4 likes
        3. Chris Ball‏ @cjbprime 19 Jul 2018
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          Replying to @kareems @webdevMason

          I guess I'm trying to say that I'm worried "assume positive intent" is read by hurt people as "don't complain to a manager about an upsetting thing their report did, because that's you failing to assume positive intent". Not saying it happens there! But it's what I'd worry about.

          1 reply 0 retweets 1 like
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        1. Chris Ball‏ @cjbprime 19 Jul 2018
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          Replying to @webdevMason @kareems

          Ah, makes sense -- I meant the <something pretty racist> as a placeholder rather than something to be said out loud. :)

          0 replies 0 retweets 0 likes
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