I’ve been noticing lately, Martech tools are moving towards being the systems of record (customer data) & systems of delivery (customer-facing actions) while tools like Segment, http://Tray.io , Workato are becoming the systems of engagement (workflows, jobs etc.) Wdyt?
-
Prikaži ovu nit
-
Is there an opportunity to build a tool that integrates with all popular sales/mktg/support software to bring all the customer data & customer-facing actions into a single dashboard.. giving anyone inside the company superpowers to improve customer experience? Use-cases below..
0 proslijeđenih tweetova 5 korisnika označava da im se sviđaPrikaži ovu nit
- Create digital journeys once and use many tools to deliver personalized experiences - KYC (know your customer) view w/ FedEx type customer journey tracking - Issue refunds within 1-click (via Stripe) - Anyone can turn on a new feature / trial for any customer (via LD/Split)
11:41 - 19. sij 2020.
0 replies
0 proslijeđenih tweetova
4 korisnika označavaju da im se sviđa
Čini se da učitavanje traje već neko vrijeme.
Twitter je možda preopterećen ili ima kratkotrajnih poteškoća u radu. Pokušajte ponovno ili potražite dodatne informacije u odjeljku Status Twittera.