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Prikvačeni tweet
Great PMs, read customers. Not know or listen, they read.
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sudheendra Chilappagari proslijedio/la je Tweet
“50-year old Puerto Rican mom of two and 43-year old Colombian mom of two give best Super Bowl performance in recent memory.” Let’s give it up for moms, women over 40, and Latina women everywhere.
#ShakiraXJLoSuperBowlHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Almost every Enterprise SaaS co with ~$100M ARR is taking this approach to accelerate next wave of revenue growth by selling to Financial Services & Healthcare customers. It might very quickly become a norm for the new age enterprise software to even break into these industries.https://twitter.com/ttunguz/status/1222928983119015936 …
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Some folks I deeply admire —
@a85@vasanthkamath@prukalpa@mpradeepm@SrihariManeruHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
According to
@chiefmartec's recent study, 83% of marketers upgrade at least one martech tool every year. It’s a no brainer for anyone to use@Segment cuz, you can switch b/w popular tools without having to worry about losing the data. We replay all your historic data for you! :)Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Email Marketing -> Customer Experience Management - Digital Journeys - Omnichannel (email, SMS, website, live chat, forms, ads, surveys, etc.) - Audience Management & Advertising - Integrates with Salesforce / CRM - Reporting and Analytics Basically, a suite of Martech tools.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Seeing a lot of Email Marketing / Marketing Automation tools with >$10M ARR trying to become Customer Experience Platforms. Why? Code is a commodity, once you have a strong brand SaaS is a playbook. Also, CXM means bigger budgets and huge TAM making room for multiple winners.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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Acquisition (marketing) is a playbook, while Retention (product) is not. Be careful, before pouring money, resources, and energy into acquiring customers.
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Ditto! RIP
@claychristensen. We have learned so much from your writings

https://twitter.com/anandrajaram/status/1220814762210201601 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
This woman
@collinmathilde is an inspiration to all of us - under 30, born and went to school in Paris, built a SaaS unicorn, more importantly, a product & brand thousands of businesses love, plus she's incredibly humble!! :)
Congrats @FrontApp
cc @nateabbotthttps://twitter.com/collinmathilde/status/1220020927255080960 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Wow! I just got introduced to a VC
@emergencecap and noticed a link to Anonymous Feedback survey in his email signature, like how customer support teams have NPS survey links. Already impressed!!
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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- Create digital journeys once and use many tools to deliver personalized experiences - KYC (know your customer) view w/ FedEx type customer journey tracking - Issue refunds within 1-click (via Stripe) - Anyone can turn on a new feature / trial for any customer (via LD/Split)
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Is there an opportunity to build a tool that integrates with all popular sales/mktg/support software to bring all the customer data & customer-facing actions into a single dashboard.. giving anyone inside the company superpowers to improve customer experience? Use-cases below..
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
I’ve been noticing lately, Martech tools are moving towards being the systems of record (customer data) & systems of delivery (customer-facing actions) while tools like Segment, http://Tray.io , Workato are becoming the systems of engagement (workflows, jobs etc.) Wdyt?
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sudheendra Chilappagari proslijedio/la je Tweet
In order to form a more perfect union... of customer data: http://crmisnotenough.com pic.twitter.com/sIzFJCnKUW
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
A buddy of mine thinks there are two kinds of PMs — “builders” & “career builders”. The former do whatever it takes to get shit done, while the latter worry about career, title etc. Little do they know that real business impact drives career growth, not the other way around :)
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sudheendra Chilappagari proslijedio/la je Tweet
My name is Terry Kawaja and I approve of this tweet
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Also, an underrated career move from last week, Anil Chakravarthy
@achakravarthy12, former CEO of Informatica joins@Adobe to lead their Experience Cloud team!Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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