I'm starting to question whether my expectations of our IT team are reasonable or not...
What is a reasonable expectation of the amount of time it takes to receive an email from an unknown party?
Is greylisting really the state of the practice among companies?
#AmItheAsshole
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Greylisting is common, especially if email is front-ended by a filtering service. If it's true greylisting, the receiving server is issuing a 4xx (temp) error to sending server. How quickly sending server retries is totally up to the sender. Could be an hour, could be 5 minutes.
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Yeah, that's what I've come to realize. What I'm still wondering is how common greylisting is, at least in the way that it's implemented where I work. I have a hard time coming to terms with waiting an hour or more to receive an email from an arbitrary sender.
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This is, in fact, how some organizations do things. I feel that it's stupid. But it is becoming more common. Some email systems even suspend all incoming suspected spam messages then send a digest the next day asking you if you want to release any of them or delete them.
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SPF is a great feature, but as with many things, only when implemented correctly.
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Edit: greylisting
End of conversation
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This is a common misconception among end users. You need to understand email is not instant messaging. There are a multitude of reasons why delivery can be delayed. If you have critical communications that need to be handled immediately, make a phone call, send a text, or use IM.
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