So maybe I'm not being the asshole in this specific case. I did a password reset on a website, and got the usual "If you have an account registered with us, you'll receive an email" I did not get an email, so concluded that I wasn't registered. The email came in 1 hour later.
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After bringing up the issue with IT, the response was along the lines of: We do greylisting to help prevent spam. Your 1-hour delay is not unordinary. It's just how email works these days. I wasn't convinced, and I'm still not.
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Depends on threat model. And your infrastructure. :) If email is accessed in totally throwaway virtualized environments on servers by users of ultra-hard clients, all behind a one-way network link from the outside... don't see why it couldn't be available immediately for you. :)
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If you'd like the ability to send/reply
, though, and prefer or only have the resources to use commodity operating systems and generally-available hardware, but still have a high threat model... then delays may be inevitable. :) - 4 more replies
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This response has layers, that largely depend on your company's setup and the levels of automation. You should be doing reputation checking, sandboxing, antivirus/malware (more than one please) and antiphishing. If any of those is manual, expect crazy delays.
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If you can positively identify email senders / domains, e.g. partners, then you can speed up delivery from them. Note that attackers may use one of your contacts and an existing email thread to get to you. Inspect links & attachments. Email ≠ documents / links where possible.
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greylisting still happens, but a lot of ppl rely on 3rd party to send their email. And those 3rd parties, like, I dunno, MS... will send from server x.x.x.y, and in a minute, send from x.x.y.x, and in another couple of minutes, send from x.y.x.x. this breaks even soft GL
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...the state of the practice among companies? There is none. There is nothing standardized in this space every company handles it differently.
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Start worrying if you seem to only get emails from 8 to 5.
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