Articulating the ineffable. Programming language theory 
cognitive psychology. PhD @Stanford
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My biggest advice to people getting into devtools: focus on tasks, not tools. Task model: what is a programmer trying to do? eg read, write, debug, find, document Process model: how are they doing it? eg grep, google, whiteboard, coworkers *Then* ask where a tool can fit.
"Software visualization systems address 'generic' understanding problems... but the reality of software understanding is that programmers ask specific questions, not generic ones. Generic tools provide generic answers." - Steve Reiss, "The Paradox of Software Visualization"
"For a major task, programmers may need to switch among a number of comprehension strategies. Unfortunately, tool designers may only have an intuitive notion of what features are beneficial. A tool may impose strategies that are unsuitable because of the program, task, or user."
Storey et al. "How do program understanding tools affect how programmers understand programs?"
"Most automated debugging techniques have yet to demonstrate their practical effectiveness. One common limitation of existing approaches, for instance, is their reliance on a set of strong assumptions on how developers behave when debugging."
Parnin and Orso, "Are Automated Debugging Techniques Actually Helping Programmers?"
The history of devtools is a graveyard of tech-centered ideas. We would do well not to repeat those mistakes.
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