Articulating the ineffable. Programming language theory 
cognitive psychology. PhD @Stanford
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Ironic they cite the Central Park bird watcher case. UM: "This is about the massive collateral damage created in this [Twitter] campaign." Amy Cooper's lawsuit: "This confrontation became news as a racial flashpoint, characterized as a privileged white female 'Karen'."https://twitter.com/linguangst/status/1399921607913574401 …
When there's public outcry over the repeated failures of your process, the correct response is not "I'm disappointed you all didn't follow the process and took sides". The correct response is to listen to the survivors and fix the system.
