"Tools researchers are folk psychologists, weekend anthropologists, armchair sociologists. The claim that cognitive support is not studied at all is quite incorrect, but the characteristics of that study is of a craft-like discipline, not a science-like discipline."
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Without underlying theories, SE research involving cognitive support suffers from e.g. "concept and lexicon poverty."pic.twitter.com/fkiKHvV6OY
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cognitive psychology. PhD