"Tools researchers are folk psychologists, weekend anthropologists, armchair sociologists. The claim that cognitive support is not studied at all is quite incorrect, but the characteristics of that study is of a craft-like discipline, not a science-like discipline."
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From "Cognitive Support in Software Engineering", Walenstein 2002. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.158.8227&rep=rep1&type=pdf …
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cognitive psychology. PhD