1/ An unpopular point of view: many enterprise "AI products" and "machine intelligence" products built today have limited appeal or impact
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3/ ...but many enterprise "functions" or "intelligence" companies on the map haven't moved the needle, relative to other business tech
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4/ 99% of companies will say O365/Gsuite migration or AWS has a bigger impact on their businesses
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5/ AI-washing doesn't count. The reason co's adopt Salesforce isn't Einstein, it's configurable workflows, ecosystem and GTM dominance
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That's because Einstein isn't really a "thing", it's just marketing.
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you said it, not me
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😧 haiiii salesforce friends
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ouch. I totally agree about processes being more important than AI, but enterprise AI is very new. Same could have been said about cloud ...
when it just started, but we can probably agree that SaaS was extremely transformational in enterprise software. I think AI needs some time
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I'm not counting out future impact at all
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