We'd like to know more. What device is this happening on? Have you checked other devices to see if it's happening there too? Let us know so we can get started on some troubleshooting steps.
@TeamYouTube I have a video going live this afternoon but the custom thumbnail keeps getting overridden by an auto generated one. What do?pic.twitter.com/j2JtRzUHtU
-
-
-
I’m on an iMac. Tried various browsers and same result. Seems OK on my creator studio app on iOS. I sent an unlisted link to my manager and they said they see the thumbnail, but I’ve had this happen before. Last time when I published the thumbnail didn’t show up for about a week.
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.