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vgr's profile
Venkatesh Rao
Venkatesh Rao
Venkatesh Rao
@vgr

Tweets

Venkatesh Rao

@vgr

This is my conversational account. For my work follow @ribbonfarm, @breaking_smart, @artofgig. Tweets are 90% vacuous views, apathetically held. Mediocritopian.

Los Angeles, CA
venkateshrao.com
Joined August 2007

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    1. Renee DiResta‏Verified account @noUpside 9 May 2018
      • Report Tweet
      • Report NetzDG Violation

      Has anyone else ever had an @Uber driver cancel upon seeing their child? I was traveling with my 18m old in a car seat yesterday. Driver pulled up, I opened the door, then reached down to get the baby. Driver started making excuses, trying to make me cancel. Uber sent me this.pic.twitter.com/FXrrquwh6u

      9 replies 14 retweets 19 likes
      Show this thread
    2. Renee DiResta‏Verified account @noUpside 9 May 2018
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      Renee DiResta Retweeted Renee DiResta

      And I’ve had a surreal set of interactions with @Uber_Support, which started off seemingly on top of things but now is sending me messages suggesting the problem was my 18m was traveling alone. 🙄https://twitter.com/noupside/status/994010350084276224?s=21 …

      Renee DiResta added,

      Renee DiRestaVerified account @noUpside
      @Uber_Support your driver just pulled up. I opened door then reached down for my baby (in her car seat). Driver saw baby, started rattling off excuses - she couldn’t take me, oh it was too far, oh she forgot she had an appointment. Canceled so I couldn’t leave 1 ⭐️. Fuck. that.
      1 reply 1 retweet 5 likes
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    3. Renee DiResta‏Verified account @noUpside 9 May 2018
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      Now, it could be that the driver just happened to simultaneously start trying to get me to cancel with her litany of excuses coincidentally, not because she hates kids. I *was* going from Oakland back to SF. Maybe she just didn’t want to do that, but that’s also a ToS violation.

      3 replies 0 retweets 5 likes
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    4. Renee DiResta‏Verified account @noUpside 9 May 2018
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      Either way, suggesting drivers can discriminate against accompanied kids is crazy and they won’t clarify it. I’ve been asking them to send me their policy on electively turning down kids in proper carseats and getting nonsense in response. Thinking it’s time I #deleteUber. 🙁

      4 replies 1 retweet 23 likes
      Show this thread
    5. Christopher F. Nicholson‏ @chrisFnicholson 9 May 2018
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      Replying to @noUpside

      Uber can’t dictate that because of their independent contractor relationship.

      1 reply 0 retweets 1 like
    6. Renee DiResta‏Verified account @noUpside 9 May 2018
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      Replying to @chrisFnicholson

      I was curious if it counted as age discrimination. Not because I’m going to escalate a complaint, but I am curious. It seems unfair that you can’t leave a negative review warning others about the driver, which was all I wanted to do, unless the ride is completed.

      2 replies 0 retweets 0 likes
    7. Christopher F. Nicholson‏ @chrisFnicholson 9 May 2018
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      Replying to @noUpside

      I mean, in the future I would just not cancel. Let them do it. And if they cancel on riders that hurts them in the same way a negative review would.

      2 replies 0 retweets 0 likes
    8. Renee DiResta‏Verified account @noUpside 9 May 2018
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      Replying to @chrisFnicholson

      I argued with her for a few minutes and told her I wouldn’t cancel. She said that was mean. Eventually she canceled after I said I she should just mark the ride completed so I would have the opportunity to review her. 😒 I hope you’re right.

      2 replies 0 retweets 1 like
    9. Christopher F. Nicholson‏ @chrisFnicholson 9 May 2018
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      Replying to @noUpside

      You get banned from the platform if you cancel on too many people

      2 replies 0 retweets 0 likes
      Venkatesh Rao‏ @vgr 9 May 2018
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      Replying to @chrisFnicholson @noUpside

      Is there a conflict between independent contractor autonomy and common carrier requirements?

      8:44 AM - 9 May 2018
      1 reply 0 retweets 0 likes
        1. Christopher F. Nicholson‏ @chrisFnicholson 9 May 2018
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          Replying to @vgr @noUpside

          Kind of. But age doesn’t carry the same weight because car seats.

          0 replies 0 retweets 0 likes
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