I have low hopes of this not sucking, or ever getting out of the valley of suck. Customer service tech, should be assume sucky until proven not. I’d like “have my Alexa call your Alexa” type tech. Or better still, “my Alexa calls your human.”https://www.economist.com/news/special-report/21739432-how-ai-can-make-businesses-look-more-caring-customer-service-could-start-living-up-its …
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