Venkatesh Rao@vgr·Jan 6, 2017Are there any good blog posts or books on how to win battles with customer service instead of futile venting at them and being 'handled'?928
Venkatesh Rao@vgr·Jan 6, 2017Replying to @doriantaylorthat's very entertaining and one of my favorites but entirely useless21
dorian@doriantaylor·Jan 6, 2017Replying to @vgrhttps://amazon.ca/Getting-Yes-Negotiate-Agreement-Without/dp/0743526937…1