I don't think Facebook is turning evil, but I think mission creep is introducing irresistible pressures against open, opt-in, UX patterns
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Replying to @vgr
Messenger arm-twist, the WhatsApp phone number finesse, now anti-Browser judo. Information wants to be free. Interaction wants to be pwned?
2 replies 0 retweets 6 likes -
Replying to @vgr
...It's a sign of Goodhart's law kicking in. Obviously, some bullshit metric descended from annual report is driving this, not UX.
1 reply 0 retweets 6 likes -
Replying to @vgr
I'll go further, this culture of Shareholder-Value-Driven-UX™ (SVDUX) is what led to FB turning into a pwn-able fake-news tool.
4 replies 3 retweets 19 likes -
Replying to @vgr
consider twitter. UX is getting worse: added useless features (moments), dropped features that users like (vine), mostly fake users.
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Replying to @chairmanK @vgr
twitter EPS is negative. does management believe that they will be rewarded if they pursue SVDUX and metrics even more desperately?
1 reply 0 retweets 0 likes
twitter I think is just anarchy at this point. There's nobody in charge
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