I don't think Facebook is turning evil, but I think mission creep is introducing irresistible pressures against open, opt-in, UX patterns
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Messenger arm-twist, the WhatsApp phone number finesse, now anti-Browser judo. Information wants to be free. Interaction wants to be pwned?
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...It's a sign of Goodhart's law kicking in. Obviously, some bullshit metric descended from annual report is driving this, not UX.
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I'll go further, this culture of Shareholder-Value-Driven-UX™ (SVDUX) is what led to FB turning into a pwn-able fake-news tool.
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I don't entirely disagree with this thread but think it's more a fxtn of model where the user is the product rather than the consumer.
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I think that's a flawed leftie critique that doesn't actually mean anything tbh
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ok. I'm not a leftie FWIW but think the critique has subst. UX changes in srvc of revenue generation. Advrtzrs only source of rev.
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I think in a 3-way market, categories of product, customer, user etc are more complex. It's reductive in a not-even-wrong way
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I was inartful. Conceded that more complex; didn't mean to suggest that the maxim captured entire scene.
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Of course, where market is multi-faceted, UX changes won't always/exclusively serve single actor (the user) even though user essential.
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This is a complex riddle for companies to figure out. Where some actors are paying in cash and others with personal data it is...
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...harder to measure company value and, perhaps, not surprising that the more apparent indicator gets over-weighted periodically.

