well that's basic (and hard to do for remote interactions). Any more specific ideas within that?
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Biggest one for me is knowing they always want you to go away but are almost never allowed to turn you away. Presence = pressure.
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use the self-service option or alternate provider (e.g. turbotax vs actual tax forms)
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Read the reqs carefully and be prepared to pull the things needed on request. Wait for request before pulling it, exhausting their asks
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ask the same question to different people in dif. positions (within the same bureaucracy.) Sometimes you get wildly different answers.
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This is limited: lawyers know to sincerely befriend the courthouse clerks. The clerks like a *break from dreariness.*
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get a copy of the form in question and read it closely (esp. any supporting docs it refs in the fine print) before you begin process
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@mil that sounds like the opposite of bureaucracy hacking though, the point is to *avoid* more than min level of compliance needed - Show replies
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this is also good for learning new/unexpected information it might never occur to you to ask them about as a direct question
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also, when you can: getting to know people before you are in a moment of crisis where you really need them to stretch rules.
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