Customer-driven thinking is a bit like picking a college major to satisfy your parents.
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in some cases, customers are like children who don't know what's good for them, and need to be scolded/tricked into consuming veggies
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no its not, the parents are not the customers, quite the opposite
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If you are in the business of selling to customers you should probably think about them. It takes two to tango in a system.
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Tech-driven thinking is like choosing engineering because everyone else in town is doing it.





