Emotional labor is a useful idea, but far too narrowly and politically defined. Almost everybody has to do emotional labor to be effective.
male exec who has to restrain himself from lashing out on twitter, or snapping at employees in a meeting is emotionally labor
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Yes. Still a question of how much labor: Said exec can get away with such behavior more often than not. Frequency effect factors in.
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There's also magnitude. Constant smiling versus getting slaughtered in press and trolled massively on twitter, not able to resp
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Example: Listener concentration takes a hit every time a speaker gets their pronoun incorrect; like surfing w/out a pop-up ad blocker.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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