"Concierge" services are strange. It's something people universally want but are near-universally terrible (in my experience).
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@ckhonson I definitely do NOT want them. If a transactional conversation can be replaced with a web/phone interaction, I want it replaced
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Huh. Honestly, getting things down to a single web/phone interaction is exactly what I'd use a concierge for.
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@ckhonson most people use it to mean "access to a human where the proles must deal with robots"
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