1/ 90% of middle-management problems aren't so much make-work/bullshit as they are impossible problems
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3/ Managers try to "solve" these problems because TINA: there is no alternative. Not because they know good solutions.
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4/ These problems are TINA because the people involved need the job/money and have to stay on and "make it work" even if very, very badly.
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A good manager will head off this trust fallout before it becomes unfixable.
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There are perhaps 2-3 good managers among every 100. To a first approximation, most managers are not good enough to do this.
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