Venkatesh Rao@vgr·Dec 29, 2015Almost all the actual value of ~4 decades of "lean" came from telling smart people they would be rewarded, not punished for working smart1510
Venkatesh Rao@vgrReplying to @vgrThe rest was mostly about making the not-smart feel included in the continuous effort to make systems smarter, a "participation trophy" game6:20 PM · Dec 29, 20151 Retweet4 Likes