Venkatesh Rao@vgrManagement: dealing with the unintended consequences of solving unnecessary problems in unfortunate ways.Quote TweetHarvard Business Review@HarvardBiz·Aug 12, 2015How to give feedback to someone who's going to take it (very) badly http://s.hbr.org/1IKSVah11:13 PM · Aug 12, 20152 Retweets7 Likes