Anyone have any background on this change model? Vaguely rings a bell but can't place it. Kotter maybe? ht @jimkxapic.twitter.com/bAnoBLblGt
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@vgr @jimkxa I think it's a limit of what's in google. I didn't search google books earlier, now see 1996 refs e.g. https://books.google.com/books?id=JzBaAAAAYAAJ&q=change+confusion+anxiety+resistance+%22false+starts%22&dq=change+confusion+anxiety+resistance+%22false+starts%22&hl=en&sa=X&ei=XpRKVe3DAY_hsAS5x4HoBw&ved=0CB4Q6AEwAA …
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