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1/ Client of mine has a theory that all orgs have phantom heads: they act like long-gone founders are still there. This is a great insight.
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4/ Since org embodies *incorrect* theory of its own functioning based on misunderstanding founder, its continued evolution is *irrational*
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5/ Simple example: founder known for being a rageholic will induce fear-based habits, but org may not understand why/how rage was effective
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