Venkatesh Rao@vgrIn general, in many ways, Zappos is the toy version of Amazon.9:33 PM · Jan 24, 20152 Likes
Venkatesh Rao@vgr·Jan 24, 2015Replying to @wheatpond@wheatpond It's not the product, it's the person. Bezos is a pragmatist. Hsieh is a romantic.