Conversation

Uber trip my wife booked for her mom from Vegas airport to her home somehow “continued” past the drop off. My wife then hit canceled and there’s now a $79 trip with “canceled” on it with wrong start/end points instead of the quoted $55 or so. She’s filed a complaint. Scam? Bug?
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This has happened since day one, usually just a mistake by driver not realizing they didn’t end the trip and wanting to head home or something. If you click “activity” in the app you can report an issue with the trip and get a refund for the issue.
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That’s weird, but also still probably a mistake. It’s not like a “scam” like that is something drivers would get away with… that’s kind of the whole point of the system (vs taxi telling you random fare based on some archaic formula).
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