Conversation

Complaining at brands publicly when you can’t reach customer service is actually one of the most real Twitter use cases. The hidden/removed “press 0 to speak to a rep” is now “tweet at the brand angrily cc’ing CEO.” You need “lord” level peasant army for this to work well.
Any peasants still loyal to me: I can’t promise you bread and circuses, but how about 1 crouton/week and 1 doodle tweet/week.
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I'm surprised he's not charging brands $100+ / month for verified status. Comcast probably cares more about being verified (and having access to APIs to help moderate thousands of complaints) than Stephen King.
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