Complaining at brands publicly when you can’t reach customer service is actually one of the most real Twitter use cases.
The hidden/removed “press 0 to speak to a rep” is now “tweet at the brand angrily cc’ing CEO.”
You need “lord” level peasant army for this to work well.
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Fellow lords, the emperor is taking away our peasant-powered customer-service line.
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He wants all the peasants for himself
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Any peasants still loyal to me: I can’t promise you bread and circuses, but how about 1 crouton/week and 1 doodle tweet/week.
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I just need 10 peasants. Fine, I’ll take 5.
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You’ll get a half-liter bottle of Smirnoff at Christmas too for your loyalty
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the reason i gotta put this boring crap on your timeline is that this is actually the only way to get customer service in 2022
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I'm surprised he's not charging brands $100+ / month for verified status. Comcast probably cares more about being verified (and having access to APIs to help moderate thousands of complaints) than Stephen King.
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