Conversation

Uber trip my wife booked for her mom from Vegas airport to her home somehow “continued” past the drop off. My wife then hit canceled and there’s now a $79 trip with “canceled” on it with wrong start/end points instead of the quoted $55 or so. She’s filed a complaint. Scam? Bug?
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Sounds like a scam, driver didn’t end trip. If you’re having issues with support, they seem to prioritize quick resolution if you get them on the phone.
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1-800-314-2308 It looks like they’ve limited support to certain groups and locations though. I pay for the Uber pass, maybe this affects that?
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