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This is an incredibly bigoted view to espouse. How many times in a teacher's career do they stop and help one of their students out of the blue? For a teacher to spew verbal diarrhea like this is incredibly sad.
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Training is a specific context where signing up for a class is equivalent to opting in/soliciting advice. I think this training is about nonviolent communication of something… where they’re talking about unsolicited advice outside such contexts.
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help hĕlp intransitive verb To give assistance to (someone); make it easier for (someone) to do something; aid. Unsolicited advice can be a form of help, yes there are always aholes, but the point of most people offering advice is to help. i.e. the golden rule