Conversation

There’s really no such thing as plain time-rich anymore. You’re either money rich, smarts rich, or spiraling to destruction. Lots of time is no good if you’re not smart enough to turn it into some combo of money and knowledge.💀💀
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Smarts = fit in a way suited to co-evolve with tech. All other kinds are going extinct. This is not about AI or IQ. Tech is now our new environment of evolutionary adaptation, EEA 2.0. What survives can be weird. Eg, right mindset to get past customer service phone trees.
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The human pseudospecies that come out the other end of this evolutionary bottleneck are going to be a weird lot. It’s like when those first amphibians climbed out onto land.
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Like literally whether or not you can handle phone trees might determine whether you can access enough basic services reliably to survive and reproduce 🤔
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High-tech + failed states + hostile climate + corporate APIs for basic services, and weirdly distributed money tokens to access them = we’re not in Kansas anymore
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Protocol fitness: how well you can survive against fitness landscape of service provisioning APIs that fail often and make you seek Customer Service. Your call is important to us. Please survive the Hobbesian conglict while we serve other customers.
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Advanced tech is a decivilizing force but not necessarily a rewilding force. It turns the modern arbitrary into the postmodern incomprehensible. Now with AI.™ The AIs are going to generate the hold muzak soon.
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Civilization is the process of turning the incomprehensible into the arbitrary.
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In an age of rifles and scopes- being tall is still good for mate attraction but not for battlefield survival. A blessing has become a curse. Maybe like peacock feathers (watch me survive with this burden). A seperate phenomenon?
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I've taken to thinking of these kind of systems as cyborg bureaucracies, though someone probably has a snappier term instead of running up against "that's against the rules" you get"there's no button on my screen for that" dealing with them starts to feel like hacking
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Thinking that call center floors provided easier access to management. Now that many call centers are wfh, respondents must turn to phone trees for overrides.